FAQ
General
- What is Dryve?An online pre-owned vehicle transaction service that offers Filipino drivers a platform for end-to-end service solution with ease while also ensuring that they’d get the best value for and from their vehicles.
- Why should I choose Dryve?There’s no other platform that will provide you with neutral end-to-end service. We not only have a wide array of listings from the biggest and most reputable banks but also a wide network of buyers looking to purchase. We’re a one-stop shop. We don’t just market your cars on our platforms, we also help make the paperwork easier and even have the cars appraised by our experts. This way, whatever you need, you’ll get the best value out of your sale/purchase.
- What time do you start operating?You can drop by our physical center at Kapitolyo, Ortigas from 9am to 6pm. While our customer service is 24/7. 🙂
- Do you service my area? Where are you located?Our main office is in Pasig, Manila but we have warehouses nationwide! Send us a message to know more about our specific locations.
- What are your modes of payment?We accept payment made through bank transfer, cheque, or cash.
- Do you do financing or installment?Yes. Just let us know about the details of the plan and we’ll be happy to accommodate whatever payment scheme suits you.
How Dryve Works
- How can I get an appraisal?Best way to get an appraisal is by visiting our Dryve experience centers. We can also do it online, but it will only provide you a wide range of prices since it’s just an estimation. For the most accurate price, we need to see the car on site/personally.
- How long does the appraisal take?We take pride in the ease and convenience of our service. That’s why upon inspection, you may get an appraisal on the spot or within the day.
- Can I get an offer to sell my car?Yes! We will quote you a price, which you may accept on the spot or we can connect you to potential buyers.
- How do I know my car’s bidding prices?Our website is still under repair but to make it easy for you, we will call you. We can handle all negotiations for you so you can just relax at our centers. We can close the deal on the spot once you’re happy to accept the offer!
- What happens after I accept an offer?All paperwork for ownership transfer will be handled by us on the agreed date of the vehicle handover.
- Typically, how long does the entire process take?Usually within the day, but if there are issues with the documents, it may take up to two days.
- Is there a transaction fee if I use Dryve and sell my car?Whether you accept the offer on the spot or through bidding, there will be no hidden charges or transaction fee.
- How do you calculate the price?The on-site assessment and appraisal by our skilled professional allow us to give you the best offer.
- Do you buy cars?We don’t personally buy cars. However, we help connect sellers to buyers through our Dryve network.
- Do you sell cars?Yes! We are a marketing affiliate of banks and financing institutions. Note that we do not own the inventory we sell to ensure transparency among our customers.
- What happens to my car after?Your car is sold to the highest possible buyer/end user of your choice.